Frequently Asked Questions
Find answers to common questions about bike selection, purchasing, warranties, and returns.
To select the right bike, consider your riding style (mountain, road, or city), budget, and any special features you need. Our staff can help guide you based on your preferences and needs.
We accept all major credit and debit cards, as well as PayPal. We also offer financing options for larger purchases.
After placing your order, you'll receive a tracking number via email to monitor your shipment's progress. You can also check the status in your account.
Yes, we offer a 30-day return policy for unused bikes. Please make sure the bike is in its original condition and packaging.
Our bikes come with a 1-year warranty against manufacturing defects. For more details, please refer to our warranty policy page.
Yes, we offer custom bike builds based on your preferences. You can select the components, frame size, and color. Please visit our store or contact us for more information.